Incidents

Issues have been resolved

Our team has identified the cause of the failure and applied a fix. We are currently monitoring for any further problems

At this time our team is satisfied with the fix and have verified payments are being processed as expected. We apologize for the delay

Our team has identified a problem with our stipe webhook setup and are looking into a fix, payments will succeed at this time but you will need to contact our team to active your service We apologize for the inconvenience and are working to get this resolved as soon as possible.

Our team is aware of an ongoing issue with our billing panel causing successful payments to hang on “payment processing” and our team is looking into it

Issues have been resolved and all services have been restored, we apologize for the overextended downtime.

Our team is currently working on restoring services. Please bare with us!

Over the next couple days our team will work on separating Octoflow from the Omniplex server in an effort to help reduce server load.

Issue was resolved

We have identified the issue with the latest version of the theme we are using. We are currently wating the patch to be released. We have rolled the panel back to our fork for the meantime

We are aware of an issue where you can't view or edit any files directly in our game panel. We are actively investigating

We have identified the issues and rolled out a fix.

We are rolling out a fix to saved payment methods not processing transactions. The One Time Payments are still under investigation

We have found the issue is currently affecting Stripe and Paypal for Recurring payments and paypal for One Time Payments. We have idenified the root of the issue and investigating further

We are investigating issues causing our billing panel to hang on recurring payments. Updates will be posted as necessary