Infinity Bots - Notice history

All systems operational

Documentation - Operational

100% - uptime
Mar 2023 · 100.000%Apr · 100.000%May · 100.000%

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Mar 2023
Apr 2023
May 2023

Help Centre - Operational

100% - uptime
Mar 2023 · 100.000%Apr · 100.000%May · 100.000%

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Mar 2023
Apr 2023
May 2023

Sanitization - Operational

100% - uptime
Mar 2023 · 100.000%Apr · 100.000%May · 100.000%

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Mar 2023
Apr 2023
May 2023

Website - Operational

100% - uptime
Mar 2023 · 100.000%Apr · 100.000%May · 100.000%

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Mar 2023
Apr 2023
May 2023

Widgets - Operational

100% - uptime
Mar 2023 · 100.000%Apr · 100.000%May · 100.000%

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Mar 2023
Apr 2023
May 2023

Notice history

May 2023

Urgent CPU error
  • Resolved
    Resolved

    All services and data have been moved to a better/more powerful server and have been back online for almost 24 hours with no further signs of issues or failures. These issues seemed to be caused by a hardware component or kernel on the previous server reaching the end of its lifespan.

    We will continue to monitor this issue but at this time services have been restored!

  • Identified
    Identified

    We have begun moving our data to a new more powerful droplet

  • Investigating
    Investigating

    All systems are once again failing and we are working with our providers to get this sorted!

  • Monitoring
    Monitoring

    We have identified this as failures within our kernels causing the server to hang unexpectedly, we have since rolled out a fix to most of our services and will continue to investigate for a permanent solution.

    At this time services have been restored but please be prepared for degraded or unreliable performance!

  • Identified
    Identified

    An urgent CPU lockup error has been found and is being looked into, during this time, all services on IBL may be down or hang for extended periods of time

Apr 2023

Add Bot
  • Resolved
    Resolved

    All services seem to be operating as expected!

  • Monitoring
    Monitoring

    We are monitoring the situation about rolling out some fixes

  • Identified
    Identified

    Add bot is currently down due to our anti-abuse provider being down, due to this, we have decided to schedule a maintenance for some fixups in the interim.

Webhook Performance
  • Resolved
    Resolved

    Issues have been resolved!

  • Investigating
    Investigating

    We are experiencing some issues with our Webhooks causing some of our services to timeout randomly. Our developers are aware of the cause and are looking in to some permanent fixes.

Mar 2023

API Downtime
  • Resolved
    Resolved

    Issues have been resolved and all services have been restored

  • Investigating
    Investigating

    We are currently investigating issues within our API which are causing it to be unresponsive/fail to start. Data on our main website may fail to load or "never ending load" during this downtime!

Mar 2023 to May 2023

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