Infinity Bots - Notice history

All systems operational

Documentation - Operational

100% - uptime
Sep 2021 · 100.000%Oct · 100.000%Nov · 100.000%

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Sep 2021
Oct 2021
Nov 2021

Help Centre - Operational

100% - uptime
Sep 2021 · 100.000%Oct · 100.000%Nov · 100.000%

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Sep 2021
Oct 2021
Nov 2021

Sanitization - Operational

100% - uptime
Sep 2021 · 100.000%Oct · 100.000%Nov · 100.000%

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Sep 2021
Oct 2021
Nov 2021

Website - Operational

100% - uptime
Sep 2021 · 100.000%Oct · 100.000%Nov · 100.000%

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Sep 2021
Oct 2021
Nov 2021

Widgets - Operational

100% - uptime
Sep 2021 · 100.000%Oct · 100.000%Nov · 100.000%

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Sep 2021
Oct 2021
Nov 2021

Notice history

Nov 2021

Unexpected Downtime
  • Resolved
    Resolved

    All services have been restored!

  • Identified
    Identified

    Issues have been identified and resulted from a update pushed by our hosting provider which caused PM2 to reset all of the processes.

    Services should be back online shortly!

  • Investigating
    Investigating

    We are now investigating some issues causing most of our services to be offline and unresponsive.

    Updates will be posted as necessary and we hope to resolve this in a timely fashion

    Please bare with us ❤️

API Issues
  • Resolved
    Resolved

    The API is now back online and all issues with Posting Stats seem to be resolved ❤️

  • Identified
    Identified

    We are continuing to work on a fix for this incident. At the moment the API is offline while we work on a fix 🚧

  • Investigating
    Investigating

    Hi all, We are aware we seem to be having some issues we are looking into this and we will get a fix sorted as quick as we can. Thanks for your understanding! ❤

API MIgration Downtime
  • Resolved
    Resolved

    API has been Migrated and is now Live! Please make sure you report an issues or errors you may encounter and we will do our best to fix them :D

  • Investigating
    Investigating

    There will be a Downtime for the API for a unknown amount of time while we work on migrating to Fastify and pushing the changes to our Server. Updates will be posted here as necessary.

    • Sorry for the Inconvenience.

Oct 2021

Ticket System Downtimes
  • Resolved
    Resolved

    We have now sorted this issue out. 😊

  • Investigating
    Investigating

    We are currently investigating some issues causing our Ticket System and Panel to listen and start up on a used or unavailable HTTP Port. these issues will be resolved as soon as possible.

Unexpected Server Downtime
  • Resolved
    Resolved

    We are back online, sorry for the downtime!

  • Investigating
    Investigating

    Our website is experiencing issues on the hosting side which will result in users seeing a 503 error.

    We have contacted our server provider and hop to get this resolved as soon as possible

Application Status Issues
  • Resolved
    Resolved

    We are updating and improving our applications site to better suite the upcoming v3 rewrite.

    Most services have been restored for the time being but will be changed over soon 👍

  • Investigating
    Investigating

    Some of our Applications to join the Dev Team or request a Staff Bot are having issues receiving responses from discord and sending the required web hooks when a application is submitted.

    We will reset the web hooks and reconfigure the application site notification settings as soon as possible.

    Staff Applications are still open and working fine xD

DNS Propagation Failure
  • Update
    Update

    We have now sorted this! Thanks for waiting!

  • Resolved
    Resolved

    All services are showing resolved and back online.

  • Monitoring
    Monitoring

    We along with the help of our DNS/Domain providers and cloudflare have done everything in our power to mitigate this issue including renew the domain in hopes of helping it mitigate faster.

    The domain is now showing the default landing screen for our DNS provider and should be back online as soon as propagation has been completed on both their end and cloudflares.

    thank you all for your understanding during this downtime <3

  • Identified
    Identified

    We are experiencing some issues with our “infinitybots.xyz” domain and are working on a immediate fix.

    At the moment all services linked to this domain are down or will not connect and we plan to have this issue resolved as soon as possible.

Sep 2021

No notices reported this month

Sep 2021 to Nov 2021

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