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Help Centre - Працює

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Sanitization - Працює

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Website - Працює

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Widgets - Працює

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Зверніть увагу на історію

лют. 2022

Dropping Collections
  • Вирішено
    Вирішено

    Issues seem to be resolved at this time. We will continue to monitor for any further issues.

  • Моніторинг
    Моніторинг

    We have pushed a stable fix for this issue and are currently monitoring the results!

  • Вивчається
    Вивчається

    We are aware of an issue where our Database may drop the collection when a bot is approved and are working with the Mongoose Team to get this issue resolved. For now please approve and deny bots with caution and let a Dev or Head Dev know when you plan on approving.

New Host/Server Setup
  • Вирішено
    Вирішено

    All services are coming back online and should be restored within the next 20 mins. Our main site and API are online we are still working on things like the ticket panel.

    Thank you all for your patience during this outage ❤️

  • Оновлювати
    Оновлювати

    Services have been restored however we are investigating a issue which is at times causing a choppy connection to the main website.

  • Оновлювати
    Оновлювати

    Proxy Services have been set up and configured with additional error handling. We will now begin bringing services back online

  • Вивчається
    Вивчається

    We are currently working on getting all services moved to our mew host and properly proxied. Please bare with us as this may take some time ❤️

Major Downtime
  • Вирішено
    Вирішено

    Services have been restored

  • Вивчається
    Вивчається

    All services are offline while we look for a better, friendly. more reliable hosting provider without all the drama and bullshit. Please be patient while i work out the issues!

Database Instabilities
  • Вирішено
    Вирішено

    Issues have been resolved

  • Вивчається
    Вивчається

    We are investigating some issues with our Database which is causing bots to be deleted randomly. This issue appears to be related to some incompatible versions or something of the sort.

    These issues will be resolved at our hosting providers earliest convenience!

січ. 2022

Form Timeouts
  • Вирішено
    Вирішено

    All issues seem to be resolved with no more issues present throughout the night ❤️

  • Моніторинг
    Моніторинг

    We are monitoring the results of our fix. All services are once again operational at this time!

  • Визначено
    Визначено

    We have identified the cause of the issue as a deprecated node function. A fix is being deployed right away

  • Вивчається
    Вивчається

    We are aware of issues causing a 524 error when attempting to Add, Edit or Resubmit Bots and Bot Packs. Our team is looking for a immediate resolution with this error. Next update will be posted within 20 Minutes.

Cluster Inconsistencies
  • Вирішено
    Вирішено

    Issues with our clusters seem to have been resolved. We will slowly roll out our clusters again throughout the night/early morning hours. Thank you for your continued patience!

  • Моніторинг
    Моніторинг

    Issues with the client have been patched and we are currently monitoring the results of the changes. If we see no further issues all clusters will be operational again shortly.

  • Визначено
    Визначено

    We have identified the cause of our issues in our Discord Client itself and we are working on a immediate fix for this issue.

  • Вивчається
    Вивчається

    Our team has reduced our cluster load while we work out some minor backend issues and inconsistencies. Clusters will be restored as soon as possible! All services remain online at this time with the exception of clusters

Increased API Response Time
  • Вирішено
    Вирішено

    API Response Time seems to be normalized at this time. Thank you for your continued patience <3

  • Вивчається
    Вивчається

    Our API is currently hitting some pretty excessive response times and I am monitoring the status for a cause. Updates will be posted as necessary.

    Currently the API is live and responsive but may show performance and response time issues

    We apologize for any inconvenience that this may cause.

Degraded Website Performance
  • Вирішено
    Вирішено

    Everything should be fine at this time however slash commands may be unavailable in our server while discord continues to work out their issues ❤️

  • Вивчається
    Вивчається

    Some of our websites features and services may be buggy and unresponsive during the current Discord API Outage. We will monitor their status closely and lift this issue when everything has been resolved

Manager Downtime
  • Вирішено
    Вирішено

    Updated version of the Manager Bot is now live and responsive. Please note that a variety of commands are still unavailable/being worked on

  • Визначено
    Визначено

    Over the next few days we will be rolling out version 2 of our Manager Bot with a improved backend and command structure :D

  • Вивчається
    Вивчається

    We are working out some backend issues with the manager bot and will have it back online as soon as possible. This shouldn’t effect members as this bot is used primarily for staff 👌🏻

груд. 2021

DNS Registrar Issues
  • Вирішено
    Вирішено

    We just resolved the issue!

  • Вивчається
    Вивчається

    We have recently renewed our botlist.site domain and as such the registrar messed with our settings and configs. We will get this issues resolved and have this domain back up and responding as soon as possible.

    Please allow us time to reconfigure our DNS settings for this domain ❤️

Major Unexpected Downtime
  • Вирішено
    Вирішено

    We have monitored the results and are seeing no more signs of errors or inconsistencies!

  • Моніторинг
    Моніторинг

    All systems are back online and we are monitoring the results as best as possible. Please update our team if you find any issues 👍

  • Вивчається
    Вивчається

    We are currently investigating some issues causing our services to randomly stop responding.

    This is looking like a issue with our server providers we will monitor their status and post updates as necessary 👍

груд. 2021 до лют. 2022

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