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Documentation - Operasjonell

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Help Centre - Operasjonell

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Sanitization - Operasjonell

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Website - Operasjonell

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Widgets - Operasjonell

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Legg merke til historikk

okt. 2021

Ticket System Downtimes
  • Løst
    Løst

    We have now sorted this issue out. 😊

  • Undersøker
    Undersøker

    We are currently investigating some issues causing our Ticket System and Panel to listen and start up on a used or unavailable HTTP Port. these issues will be resolved as soon as possible.

Unexpected Server Downtime
  • Løst
    Løst

    We are back online, sorry for the downtime!

  • Undersøker
    Undersøker

    Our website is experiencing issues on the hosting side which will result in users seeing a 503 error.

    We have contacted our server provider and hop to get this resolved as soon as possible

Application Status Issues
  • Løst
    Løst

    We are updating and improving our applications site to better suite the upcoming v3 rewrite.

    Most services have been restored for the time being but will be changed over soon 👍

  • Undersøker
    Undersøker

    Some of our Applications to join the Dev Team or request a Staff Bot are having issues receiving responses from discord and sending the required web hooks when a application is submitted.

    We will reset the web hooks and reconfigure the application site notification settings as soon as possible.

    Staff Applications are still open and working fine xD

DNS Propagation Failure
  • Oppdater
    Oppdater

    We have now sorted this! Thanks for waiting!

  • Løst
    Løst

    All services are showing resolved and back online.

  • Overvåker
    Overvåker

    We along with the help of our DNS/Domain providers and cloudflare have done everything in our power to mitigate this issue including renew the domain in hopes of helping it mitigate faster.

    The domain is now showing the default landing screen for our DNS provider and should be back online as soon as propagation has been completed on both their end and cloudflares.

    thank you all for your understanding during this downtime <3

  • Identifisert
    Identifisert

    We are experiencing some issues with our “infinitybots.xyz” domain and are working on a immediate fix.

    At the moment all services linked to this domain are down or will not connect and we plan to have this issue resolved as soon as possible.

sep. 2021

Ingen meldinger rapportert denne måneden

aug. 2021

Short Domain | DNS Propogation
  • Løst
    Løst

    Issues have been resolved and all Short Domains are once again working as expected!

  • Identifisert
    Identifisert

    This Domain will be added to our DNS. Propagated and Proxied as soon as possible :D

  • Undersøker
    Undersøker

    We are aware that our dbots.site domain is currently unresponsive, This issue will be addressed as soon as possible and pushed through to our DNS!

API posting issues.
  • Løst
    Løst

    Update: The API seems to be working fine. If you have any issues please create a ticket.

  • Identifisert
    Identifisert

    Hi all, I am aware we seem to be having some issues regarding you guys posting server stats to the site. Maxim our Contributor has been working hard to get a new and faster API done for us! ❤ We should have this sorted within the next 3-4 weeks! I suggest for now you guys don't post stats as this will rate limit you!

    Sorry for any inconvenience caused! ❤❤

Ticket Panel Downtime
  • Løst
    Løst

    This issue has been resolved, downtime was due to a production build error.

  • Undersøker
    Undersøker

    We are aware of and working on resolving some issues causing our Ticket Panel to not respond or throw a 503 error.

    Please bare with us as we work on getting this resolved the panel side to our tickets will be back online as soon possible ❤️

Site loading slow
  • Løst
    Løst

    Everything by the looks if it seems to be running fine! We will keep the eye on this as normal! Thanks for waiting! ❤

  • Identifisert
    Identifisert

    Just an update: "Our data centre is having issues with their dns resolvers, I will keep you posted once the issue has been resolved on their end."

  • Undersøker
    Undersøker

    We are aware that the site is running slow and on some slow loading times, We are looking into this. Sorry for any inconvenience caused! ❤

Connection Timeout
  • Løst
    Løst

    Discord has seem to fix this issue, We will still monitor this in the mean time..

  • Undersøker
    Undersøker

    We are monitoring issues causing random connection time outs on both our main Website and API following Discords connection issues.

    At the moment we are restarting all our services but the issues may remain present we are working on a immediate fix!

aug. 2021 til okt. 2021

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