Infinity Bots - Historique des incidents

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Historique des incidents

janv. 2022

Form Timeouts
  • Résolu
    Résolu

    All issues seem to be resolved with no more issues present throughout the night ❤️

  • Surveillé
    Surveillé

    We are monitoring the results of our fix. All services are once again operational at this time!

  • Identifié
    Identifié

    We have identified the cause of the issue as a deprecated node function. A fix is being deployed right away

  • Détecté
    Détecté

    We are aware of issues causing a 524 error when attempting to Add, Edit or Resubmit Bots and Bot Packs. Our team is looking for a immediate resolution with this error. Next update will be posted within 20 Minutes.

Cluster Inconsistencies
  • Résolu
    Résolu

    Issues with our clusters seem to have been resolved. We will slowly roll out our clusters again throughout the night/early morning hours. Thank you for your continued patience!

  • Surveillé
    Surveillé

    Issues with the client have been patched and we are currently monitoring the results of the changes. If we see no further issues all clusters will be operational again shortly.

  • Identifié
    Identifié

    We have identified the cause of our issues in our Discord Client itself and we are working on a immediate fix for this issue.

  • Détecté
    Détecté

    Our team has reduced our cluster load while we work out some minor backend issues and inconsistencies. Clusters will be restored as soon as possible! All services remain online at this time with the exception of clusters

Increased API Response Time
  • Résolu
    Résolu

    API Response Time seems to be normalized at this time. Thank you for your continued patience <3

  • Détecté
    Détecté

    Our API is currently hitting some pretty excessive response times and I am monitoring the status for a cause. Updates will be posted as necessary.

    Currently the API is live and responsive but may show performance and response time issues

    We apologize for any inconvenience that this may cause.

Degraded Website Performance
  • Résolu
    Résolu

    Everything should be fine at this time however slash commands may be unavailable in our server while discord continues to work out their issues ❤️

  • Détecté
    Détecté

    Some of our websites features and services may be buggy and unresponsive during the current Discord API Outage. We will monitor their status closely and lift this issue when everything has been resolved

Manager Downtime
  • Résolu
    Résolu

    Updated version of the Manager Bot is now live and responsive. Please note that a variety of commands are still unavailable/being worked on

  • Identifié
    Identifié

    Over the next few days we will be rolling out version 2 of our Manager Bot with a improved backend and command structure :D

  • Détecté
    Détecté

    We are working out some backend issues with the manager bot and will have it back online as soon as possible. This shouldn’t effect members as this bot is used primarily for staff 👌🏻

déc. 2021

DNS Registrar Issues
  • Résolu
    Résolu

    We just resolved the issue!

  • Détecté
    Détecté

    We have recently renewed our botlist.site domain and as such the registrar messed with our settings and configs. We will get this issues resolved and have this domain back up and responding as soon as possible.

    Please allow us time to reconfigure our DNS settings for this domain ❤️

Major Unexpected Downtime
  • Résolu
    Résolu

    We have monitored the results and are seeing no more signs of errors or inconsistencies!

  • Surveillé
    Surveillé

    All systems are back online and we are monitoring the results as best as possible. Please update our team if you find any issues 👍

  • Détecté
    Détecté

    We are currently investigating some issues causing our services to randomly stop responding.

    This is looking like a issue with our server providers we will monitor their status and post updates as necessary 👍

nov. 2021

Unexpected Downtime
  • Résolu
    Résolu

    All services have been restored!

  • Identifié
    Identifié

    Issues have been identified and resulted from a update pushed by our hosting provider which caused PM2 to reset all of the processes.

    Services should be back online shortly!

  • Détecté
    Détecté

    We are now investigating some issues causing most of our services to be offline and unresponsive.

    Updates will be posted as necessary and we hope to resolve this in a timely fashion

    Please bare with us ❤️

API Issues
  • Résolu
    Résolu

    The API is now back online and all issues with Posting Stats seem to be resolved ❤️

  • Identifié
    Identifié

    We are continuing to work on a fix for this incident. At the moment the API is offline while we work on a fix 🚧

  • Détecté
    Détecté

    Hi all, We are aware we seem to be having some issues we are looking into this and we will get a fix sorted as quick as we can. Thanks for your understanding! ❤

API MIgration Downtime
  • Résolu
    Résolu

    API has been Migrated and is now Live! Please make sure you report an issues or errors you may encounter and we will do our best to fix them :D

  • Détecté
    Détecté

    There will be a Downtime for the API for a unknown amount of time while we work on migrating to Fastify and pushing the changes to our Server. Updates will be posted here as necessary.

    • Sorry for the Inconvenience.

nov. 2021 à janv. 2022

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