Infinity Bots - Geschichte beachten

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Help Centre - Funktionsfähig

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Sanitization - Funktionsfähig

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Website - Funktionsfähig

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Widgets - Funktionsfähig

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Sep. 2021
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Nov. 2021

Geschichte beachten

Nov. 2021

Unexpected Downtime
  • Gelöst
    Gelöst

    All services have been restored!

  • Identifizierung
    Identifizierung

    Issues have been identified and resulted from a update pushed by our hosting provider which caused PM2 to reset all of the processes.

    Services should be back online shortly!

  • Analyse
    Analyse

    We are now investigating some issues causing most of our services to be offline and unresponsive.

    Updates will be posted as necessary and we hope to resolve this in a timely fashion

    Please bare with us ❤️

API Issues
  • Gelöst
    Gelöst

    The API is now back online and all issues with Posting Stats seem to be resolved ❤️

  • Identifizierung
    Identifizierung

    We are continuing to work on a fix for this incident. At the moment the API is offline while we work on a fix 🚧

  • Analyse
    Analyse

    Hi all, We are aware we seem to be having some issues we are looking into this and we will get a fix sorted as quick as we can. Thanks for your understanding! ❤

API MIgration Downtime
  • Gelöst
    Gelöst

    API has been Migrated and is now Live! Please make sure you report an issues or errors you may encounter and we will do our best to fix them :D

  • Analyse
    Analyse

    There will be a Downtime for the API for a unknown amount of time while we work on migrating to Fastify and pushing the changes to our Server. Updates will be posted here as necessary.

    • Sorry for the Inconvenience.

Okt. 2021

Ticket System Downtimes
  • Gelöst
    Gelöst

    We have now sorted this issue out. 😊

  • Analyse
    Analyse

    We are currently investigating some issues causing our Ticket System and Panel to listen and start up on a used or unavailable HTTP Port. these issues will be resolved as soon as possible.

Unexpected Server Downtime
  • Gelöst
    Gelöst

    We are back online, sorry for the downtime!

  • Analyse
    Analyse

    Our website is experiencing issues on the hosting side which will result in users seeing a 503 error.

    We have contacted our server provider and hop to get this resolved as soon as possible

Application Status Issues
  • Gelöst
    Gelöst

    We are updating and improving our applications site to better suite the upcoming v3 rewrite.

    Most services have been restored for the time being but will be changed over soon 👍

  • Analyse
    Analyse

    Some of our Applications to join the Dev Team or request a Staff Bot are having issues receiving responses from discord and sending the required web hooks when a application is submitted.

    We will reset the web hooks and reconfigure the application site notification settings as soon as possible.

    Staff Applications are still open and working fine xD

DNS Propagation Failure
  • Update
    Update

    We have now sorted this! Thanks for waiting!

  • Gelöst
    Gelöst

    All services are showing resolved and back online.

  • Überprüfung
    Überprüfung

    We along with the help of our DNS/Domain providers and cloudflare have done everything in our power to mitigate this issue including renew the domain in hopes of helping it mitigate faster.

    The domain is now showing the default landing screen for our DNS provider and should be back online as soon as propagation has been completed on both their end and cloudflares.

    thank you all for your understanding during this downtime <3

  • Identifizierung
    Identifizierung

    We are experiencing some issues with our “infinitybots.xyz” domain and are working on a immediate fix.

    At the moment all services linked to this domain are down or will not connect and we plan to have this issue resolved as soon as possible.

Sep. 2021

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